Returns & Exchanges
At 221B Tactical, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in original packaging. We aim to ensure every first responder is equipped with the right fit for maximum performance and protection.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your tactical gear.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original tags and protective inserts are included.
Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing